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In line with our Terms of Service, we require 30 days’ notice of any cancellation, including monthly rolling packages.",{"id":19,"_uid":105,"theme":63,"title":106,"layout":107,"eyebrow":108,"component":109,"faq_items":110,"intro_text":124,"contact_text":19,"contact_image":125,"contact_title":19,"faq_categories":127,"contact_cta_link":128,"contact_cta_label":19,"show_contact_section":24},"e28a902e-55f2-4778-b9a0-f00b1b49f409","These are the most frequently asked","standard","Any questions about moving home?","FAQ",[111,116,120],{"_uid":112,"component":113,"faq_answer":114,"faq_question":115},"f9eac78c-d6c8-48bb-9d19-ed79700deddf","FAQ Block Item","If you’ve moved into a home with a Hyperoptic socket already installed, and you’ve got a compatible router, simply order service and we should be able to activate you right away. Please select ‘Yes, I already have one’ when placing your order.\n\nIf you have a Hyperoptic socket already installed but no router, please select ‘No, I need Hyperoptic to send me one.’ when placing your order. We’ll send you one and it will be delivered within 48h. As long as you connect it within 24 hours of receiving it, your service should go live right away (or on your desired activation date/move in date, if you’ve chosen to delay it).","What if I’ve moved into a home with a Hyperoptic socket already installed?",{"_uid":117,"component":113,"faq_answer":118,"faq_question":119},"89b26bef-83a8-4f33-a544-67592532de4b","Yes, you can. If we’re unable to provide services to your new premise, then unfortunately you’ll need to terminate with us. 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