Love Hyperoptic? Why not refer a friend, or two, or 10? For every successful referral, we’ll give you (and the person you referred) a voucher worth up to £75. You can earn up to £1,500 a year by referring up to 20 eligible friends (or family, or neighbours, or anyone really). Simply get your referral link below and start sharing today!
Be sure to remind your friend to place their order directly with Hyperoptic. Orders made through price comparison sites or affiliate links (even if you click through to Hyperoptic to buy) won’t be eligible for referral rewards.
How it works
Get your link, share it, and we’ll track the referral from there.
Get your referral link
Customers log into to My Account and visit the ‘Referrals’ tab. Non-customers click on the button above and follow the instructions to get your special sharing link.
Share it
Share your link with friends and neighbours. They simply need to order any residential package directly with us using your link.
Both get rewarded
Once they’re active for 30 days, you’ll both get a voucher worth up to £75. Rewards will be sent within 90 days of their activation.
Refer a friend’ is Hyperoptic’s referral scheme, which allows our customers to refer a friend to Hyperoptic in order to receive a voucher to use at John Lewis, Amazon or Tesco. To become a referrer, visit My Account.
Rewards are vouchers worth up to £75 to use at John Lewis, Amazon or Tesco. To become a referrer, residential customers can visit My Account, and non customers can register here.
If you have any questions, simply log into My Account and start a Live Chat with us.
Alternatively, you can call us on 0333 332 1111.
Unfortunately, if your friend does not use their unique code, which will be sent to them via email, during the order process, we are unable to track the order back to you, and it will not qualify for the referral reward. To qualify, your friend needs to use their unique code in the order form, then enter your email address as their registered referrer. That way, we can track the order back to you and you both get the reward.
If you have any questions, simply log into My Account and start a Live Chat with us.
We will email you to let you know. We can only do this if your referred friend uses their unique code in the order form. This is how we track the referral back to you. As long as you’re both eligible to take part in the scheme, you’ll both get your referral reward after your friend’s Hyperoptic service has been active for 30 days, and within 90 days of activation.
If you have any questions, simply log into My Account and start a Live Chat with us if you’re an existing Hyperoptic residential customer or by emailing support@hyperoptic.com.
Alternatively, you can call us on 0333 332 1111.
Both referrers and new customers who have been introduced can receive the options below (provided you are eligible).
The voucher value depends on the speed of broadband package that the switching friend chooses:
24-month or 36-month commitment period
- 1Gb broadband: £75 voucher each
- 150Mb, 250Mb or 500Mb: £50 voucher each
12-month or monthly rolling commitment period
- 1Gb broadband: £40 voucher each
- 150Mb, 250Mb or 500Mb: £25 voucher each
Once a referred friend has become a Hyperoptic customer and their Hyperoptic service has been active for 30 days, we’ll send both them and the person who referred them an invite to claim their rewards. The reward invitations will be sent within 90 days of the friend’s service being activated. Once an Amazon, John Lewis or Tesco reward has been claimed by the participant, the unique code entitling that participant to their reward will be delivered via email within 12 hours.
We’re always here to help. If you have any questions, simply log into My Account and start a Live Chat with us.
For both parties to be eligible for the referral reward of up to £75 voucher, the ‘Friend’ must: (i) order a broadband package with Hyperoptic (as a new Hyperoptic customer); (ii) select ‘I was referred’ during the order process for that package; and (iii) then provide the code that was emailed to you when you registered for your referral offer. Vouchers will be sent after the Friend’s Hyperoptic service has been active for 30 days, and within 90 days of activation. Full Refer and Earn terms apply and can be found here: Refer and Earn Terms and Conditions.
