One Touch Switch
Switching at your current address? Give Hyperoptic a few details and we’ll manage the switch with your existing provider.
Your current broadband service stays active until your new Hyperoptic service is ready.
We’ll handle the switch, so you won’t need to contact your current provider yourself.
Your existing TV or phone services won’t be cancelled unless you choose to cancel them.
You’ll receive the important switching information and see any charges before confirming your switch.
How it works
Order now and we’ll get your new broadband up and running in no time.
Pick a plan
Choose from a range of broadband speeds and plans to suit every need and budget.
Place your order
With One Touch Switch, we’ll handle the admin and, depending on eligibility, give you up to £300 bill credit for exit fees.
Get online
Need an install? These take just 1 hour. If not, you can get online in minutes.
Switching Credits: Applies to new Hyperoptic residential broadband customers who order one of our 150Mb-1Gb packages with a 24-month min. commitment period while still within a minimum commitment period with another broadband provider. Credit amount depends on the exit fees (i.e. “Early Termination Charge”) applied by your current provider and the Hyperoptic package selected - see Clause 6 of our Switch now, Switching Credits T&Cs. Credits will be applied to reduce your Hyperoptic bills, but cannot be applied to any Hyperoptic Service Termination Fee if you cancel our services during the min commitment period. With ’One Touch Switch’ residential customers only need contact their new broadband provider to arrange a switch at their home from their old provider. No other Hyperoptic offer including offers redeemed via Affiliate websites and partners can be used in connection with this Promotion, unless we agree this with you. Full terms apply (see: hyperoptic.com/switching-credits-resi-tcs). Average peak time speeds: 150Mb (159Mbps download/157Mbps upload), 500Mb (527Mbps download/523Mbps upload), 1Gb (900Mbps download/upload), when connecting only 1 device to the router (and that connection is wired).
Price match guarantee: Applies to residential full fibre broadband or broadband & phone services available at your address, with the same/better specifications. Offer available to new customers only within first 30 days of service. Terms apply. See hyperoptic.com/legal/post/price-match-guarantee/
30-days to decide: Compared with the minimum 14-day cooling off cancellation period offered by many providers, Hyperoptic allows you to cancel at any time up to the 30th day your Hyperoptic service is first active without incurring any charges except in relation to any of our services you’ve used before you cancel. See Clause 7.7: hyperoptic.com/legal/post/terms-of-service/
Subject to availability of Hyperoptic’s network (currently available in 64 UK towns and cities). Terms apply.
Trustpilot: Reviews and data taken from Trustpilot website (Hyperoptic Full Fibre Broadband Reviews | Read Customer Service Reviews of hyperoptic.com) and correct as of 08/04/26.
