Overview
As your minimum term comes to an end, you may have the option to renew your contract and choose a new package.
Reviewing your options can help ensure you’re on the package that best suits your needs.
Check your contract status
To view your contract details:
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Sign in to My Account.
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Open the services section.
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Review your contract end date.
Explore your options
You may be able to:
- Renew your existing package
- Change your broadband speed
- Add or remove services
- Select a new contract length
What happens if you don’t renew?
If you don’t choose a new package when your minimum term ends, your service will continue in line with your existing terms.
Your monthly charges may change.
Confirm your renewal
We’ll send confirmation of any changes to your package, pricing or contract term.
Frequently asked questions
When can I renew my contract?
Renewal options are typically available before your minimum term ends.
Do I need new equipment?
Most renewals don’t require new equipment.
Will my monthly price change?
Your monthly charges may change when you renew.