Overview

We’re committed to making our services accessible and providing additional support to customers who need it.

If you have accessibility requirements or need extra help managing your account, we’re here to support you.

Accessibility features

Depending on your needs, support options may include:

• Alternative communication methods
• Accessible digital services
• Relay services
• Additional account support

Manage your communication preferences

You can update your contact preferences through My Account to help ensure you receive information in a way that works for you.

Request additional support

Contact our support team if you need:

• Assistance managing your account
• Additional help with billing or appointments
• Information in an alternative format

Emergency services

If you use a phone service, accessibility support options for emergency calls may be available.

For more information, see the Phone Service category.