Overview

My Account gives you quick access to your billing information and payment settings.

You can view your bills, update payment details and review your account balance online.

Access billing information

Sign in to My Account to:

• View current and previous bills
• Check your account balance
• Review payment history
• Download invoices

Manage your payment methods

You may be able to:

• Set up or update your Direct Debit
• Change your payment details
• Make a one-off payment

Update your billing preferences

Depending on your account settings, you may be able to:

• Manage billing notifications
• Update your contact preferences
• Review your payment date

Check for account issues

Review your account regularly to ensure:

• Your payment details are current
• There are no outstanding balances
• Your billing information is accurate